Avg remote support website

AVG Protection
8

Hello George,
From your case history, I see that your issue has been escalated to senior team and they have sent an email to get in touch with them remotely. So please use that email instructions to get connected with them. They will resolve the issue for you.
Thank you.

6

I also have tried so many times to get the help I was told and nothing all yesterday I spent hours trying
What do I do to get a expert to help Eleanor O'Driscoll

7

I have been asked to connect to avg remote support website and then to fill in a form then select connect to an expert - there are many different pages available for the remote support website however none of them asks me to complete a form nor is there a connect to an expert section.

1

I have been asked to connect to avg remote support website and then to fill in a form then select connect to an expert - there are many different pages available for the remote support website however none of them asks me to complete a form nor is there a connect to an expert section.

3

I also have tried so many times to get the help I was told and nothing all yesterday I spent hours trying
What do I do to get a expert to help Eleanor O'Driscoll

5

Hello Eleanor,
I understand the difficulties you're experiencing. We are here to help you. You can contact our sales/technical support team here (https://support.avg.com/support_sales?l=en) via phone/chat (this service is only for paid customers). You can also let me know your concern here in community forum.
Best regards,
Alok.

4

I have been asked to connect to avg remote support website and then to fill in a form then select connect to an expert - there are many different pages available for the remote support website however none of them asks me to complete a form nor is there a connect to an expert section.

2

Hello George,
From your case history, I see that your issue has been escalated to senior team and they have sent an email to get in touch with them remotely. So please use that email instructions to get connected with them. They will resolve the issue for you.
Thank you.