AVG renewed but showing expired

Hello  Helen,
I understand the inconvenience caused, let's work together to fix this issue. From your account, I can see that you have AVG Internet Security - Unlimited expires on 2/13/2020. To activate AVG Internet Security Unlimited, I request you to open AVG Internet Security > My AVG > My Subscription > click on remove license/logout button > wait for 2 minutes > login to an existing network. Your AVG Internet Security program will be activated automatically. If the issue still persists, then please share a screenshot of your AVG Internet Security user interface to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.

I renewed AVG Protection prior to it's expiry (change of credit card details) and my account shows it is renewed however keep getting messages that is it is expired.  I have uninstalled the old AVG and installed new but still comes up the same.  Help would be appreciated.

Hello  Helen,
I understand the inconvenience caused, let's work together to fix this issue. From your account, I can see that you have AVG Internet Security - Unlimited expires on 2/13/2020. To activate AVG Internet Security Unlimited, I request you to open AVG Internet Security > My AVG > My Subscription > click on remove license/logout button > wait for 2 minutes > login to an existing network. Your AVG Internet Security program will be activated automatically. If the issue still persists, then please share a screenshot of your AVG Internet Security user interface to assist you further. You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Best regards,
Alok.