AVG Rescue CD; USB Keyboard not Recognized

Are you kidding? If keyboard not working so tell me how to collect and send logs?

Sorry Guys, your support sucks. Why you not asked Alan for more information about system or keyboard? Obviously you not have magic crystal ball.

Don't use template "colect and send logs" on every problem and start thinking!

Hello Karl,
We appreciate your patience.
We request you to  use different keyboard/mouse.
Your wireless keyboard don't have to supported by Linux, only by Windows.
Thank You.

Other Alan S posting (https://support.avg.com/answers?id=906b0000000c9dcAAA).
AVG Guru

Are you kidding? If keyboard not working so tell me how to collect and send logs?

Sorry Guys, your support sucks. Why you not asked Alan for more information about system or keyboard? Obviously you not have magic crystal ball.

Don't use template "colect and send logs" on every problem and start thinking!

I am using Windows 7 Home Pro. I am unable to boot. When I use my Windows CD and check for errors it shows that it has fixed the MBR boot it still will not boot.
Usin the AVG Rescue CD takes me toa screen, "Smartctl Reports Some Problems with Disk".
The error shown is, "Utilities_Smartctl_Error". It shows "Continue" at the bottom of the screen.
I am using a USB wireless keyboard and mouse. The Rescue CD recognizes both when I make a selection at the Rescue CD start menu. Once Linux loads it losses connection and I can not proceed as the I can not select Continue.
How can I get the Rescue CD to load the USB drivers?

Other Alan S posting (https://support.avg.com/answers?id=906b0000000c9dcAAA).
AVG Guru

Hello Karl,
We appreciate your patience.
We request you to  use different keyboard/mouse.
Your wireless keyboard don't have to supported by Linux, only by Windows.
Thank You.