It's the free version as of now, but i reinstalled it and now the malware doesn't show the virus as present.
When I press resolve for a virus it doesn't remove it??
I'm somewhat ignorant so can i have some instructions on how to exactly do that please?
Thank you, Adrian.
The infection should have been removed because it is not detected in the recent scan.
If you need anything else, do not hesitate to let us know.
Okay, Adrian.
Please check the location of the infected file on your hard disk to make sure the file is removed.
Yes, but it isn't there anymore since I reinstalled the app…
Hello Adrian.
We'll certainly look into this issue.
Is it a free or trial version of AVG that you are using? I'd request you to navigate to the infected file location on your hard disk and check if the file is present there or not.