I have both AVG internet security and AVG tune up. The first one keeps running a 3/4 scan then asks for payment that is paid and the tune up i'm on my second year of a two year subscription and it downloads 94% and then kicks it back out. Ive tried to reach customer service but never get a response and when i did call the recording said 10 minutes and i hung up after 45.
I even tried to uninstall and start from the beginning but it wont allow me to. AVG is holding my computer hostage for a payment that is not owed.
Hi Richard,
We are sorry to hear this.
We will help you to resolve the issue.
Have you activated the program?
Could you share us the screenshot of the page which asks for payment?
Regarding the installation, are you getting any error message when the installation stops?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.
Hi Richard,
We are sorry to hear this.
We will help you to resolve the issue.
Have you activated the program?
Could you share us the screenshot of the page which asks for payment?
Regarding the installation, are you getting any error message when the installation stops?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.
Keep us posted.