Thank you for waiting.
There is a possibility that AVG may have an issue that needs to be addressed. However, for us to make that further determination, it is necessary that Windows 10 be updated.
Please contact Microsoft and update your Windows 10. Then try with removing traces of AVG using AVG clear and remover tool to reinstall AVG.
This isn't the expected behavior and we apologize for the inconvenience that you experienced.
May I ask whether you have Windows up to date?
We request you to clear the traces of AVG by running remover and clear tool as mentioned in this article.
Install AVG Internet security as mentioned in this article and check the status.
This isn't the expected behavior and we apologize for the inconvenience that you experienced.
May I ask whether you have Windows up to date?
We request you to clear the traces of AVG by running remover and clear tool as mentioned in this article.
Install AVG Internet security as mentioned in this article and check the status.
Alice,
Thank you for waiting.
There is a possibility that AVG may have an issue that needs to be addressed. However, for us to make that further determination, it is necessary that Windows 10 be updated.
Please contact Microsoft and update your Windows 10. Then try with removing traces of AVG using AVG clear and remover tool to reinstall AVG.
Hi! Thanks for your response! I have windows 10 but it keeps coming up with an error when I try to update windows so I can’t get the latest update. I used the Avg remover etc and then re-installed Avg but it crashed again! Having to restore it again.
Thank you for updating the status, Alice.
In order to determine the exact issue, we would like to offer you a free remote support.
I've sent you an e-mail instructions to connect with our remote technician to rectify this issue further. They will fix it completely or escalate it if needed.
Your patience is highly appreciated.