AVG Sales Number has already been registered in our database

Hello Baher,
We regret for the inconvenience caused. Upon checking with your account we can see that you have been registered with AVG PC Tune up. sionce you had mentioned that you are expriencing issue with AVG Internet Security activation, we wish to keep you informed that we can't see any of the active product named AVG Internet Security. In this case we have sent you the email instruction and try to share the necessary information to check with our database.
Thank you for understanding.

Hello sirs,

I bought my AVG Internet Security for PC from an electronics store in Egypt. When I registered my sales number for the internet security it gave me "Your AVG Sales Number has already been registered in our database" where as when I registered my sales number for the PC TuneUP, it was accepted & an e-mail was sent to me with license key & instructions. What is wrong with my internet security sales number? It is supposed to be working as well.
My email address is baher.nassar10@gmail.com or baher.nassar10@live.co.uk
please help me out with this issue as it is really bothering me
Should you need the Sales Number please provide me with an email to send it to ur side.
Thank you in advance

Hello Baher,
We regret for the inconvenience caused. Upon checking with your account we can see that you have been registered with AVG PC Tune up. sionce you had mentioned that you are expriencing issue with AVG Internet Security activation, we wish to keep you informed that we can't see any of the active product named AVG Internet Security. In this case we have sent you the email instruction and try to share the necessary information to check with our database.
Thank you for understanding.