Hello everyone,
I have just renewed by AVG sub today for up to 10 devices. I haven't got 10 devices, but there we go. I was going to cancel it, as I am SO fed up with being told by AVG my PC has problems and then being asked for MORE money to fix them.
So I bought the "ULTIMATE" package this time as it says it's, well ULTIMATE. And you can get better than ULTIMATE because that's what it means. And I believed that as I was paying roughly double the discounted renewal price I was upgrading to the All-in-One super duper, all singing, all dancing package.
SSSSOOOOOO. I ran a scan with the shiny newly installed "ULTIMATE" and it tells me that I need to PAY MORE and PAY AGAIN to buy "AVG TUNEUP".
Is this right? Or have I been conned? I certainly feel like I have been taken for a ride, and I don't mean on a horse. It seems to me that when I pay £60 good British Pounds Sterling, that I might get a "TUNEUP".
Does anyone have any experience of this? Advice would be appreciated.
There are several viruses I don't want, and the list includes PC viruses and Covid 19. So stay safe on line and off line all of you.
Wear a mask, stay indoors, wash your hands.
Thanks in anticipation of your sound and useful advice.
Andrew
Hi, Andrew
We will help you in this.
Could you share us the screenshot of that pop up message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Hi, Andrew
We will help you in this.
Could you share us the screenshot of that pop up message?
Refer this article for the steps to capture the screenshot : https://bit.ly/2Y6RCDP
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.