AVG says I does not register that I have an account

AVG Protection
3

Hi Robert,

We're here to help.
We request you to reactivate your AVG Internet Security and run the scan again.
The email instruction for reactivation has been sent via email. 
If the issue persists, could you please share the screenshot of the page that asks you to buy again? 
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot:
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.

1

I purchased a subscription to AVG and have entered the activation code and AVG says its good to go but when I run a scan it tells me I need to buy a subscription

2

Hi Robert,

We're here to help.
We request you to reactivate your AVG Internet Security and run the scan again.
The email instruction for reactivation has been sent via email. 
If the issue persists, could you please share the screenshot of the page that asks you to buy again? 
Refer to this article (https://bit.ly/2Y6RCDP) for the steps to capture the screenshot:
You can post the screenshot here on your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Thank you.