AVG says threat aborted--and refuses to allow me to access my own email, which is comcast/xfinity

Viruses & Threats
4

Hi Kathy,

We are sorry to hear this.

We will help you to resolve the issue.

Please provide us the screenshot of the threat message to investigate further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

Keep us posted.

1

Why is AVG stopping me from accessing my own email account?  Which is comcast/xfinity

2

Hello Marla,

We've already replied to your original post.
Please keep up the conversation in a single post/thread for quick & better assistance.

3

Same problem.  Error code - e582c46f1a78