AVG scamming people about their refunds

I cancelled subscription within 30 days on the 25th Aug 2026 and I received email confirming that I will be refunded . Today it’s 12th September hasn’t received any refund but in my account it shows that I’ve been refunded. Worse part is you cannot contact them about it.

AVG Technologies - Refund Confirmation (Order #AGAP1708721039)

Hi @ntombizanele_petu,
Please connect with the support team via the AVG Help Centre.
https://support.avg.com/

I’ve been contacting support center but not getting any help about my approved refund