Hello Adrian & Jack,
We appreciate your patience and efforts. This issue is caused due to a conflict with one of the recent Microsoft updates. Please try to reinstall Visual C++ Redistributables package (x86 & x 64) from the website: http://www.microsoft.com/en-au/download/details.aspx?id=30679 and that should fix the issue temporarily. The permanent fix will be provided by Microsoft at the earliest. Thank you.
Hello Adrian,
We are sorry for the inconvenience caused.
Are you using the free, trial or paid version of AVG?
Does the scan hangs at 1% ?
As the topic says my Avg scanner is running on windows 10 and wont finish its scan job even after a full uninstall does anyone have a clues?
Hello Jack,
We are sorry for the inconvenience caused.
We request you to perform repair of AVG free by following the instructions as mentioned in this article: http://avgread.me/1BVxDSY and restart the PC.
Initiate the scan and it should progress perfectly.
If not, please do let us know.
No i am using ultimate addition
Hi. I am having the same problem with the Free AVG version. The scan will not complete and it hangs at 1%, sometimes at 3%. Please help! Thanks. I'm also on W10
Hello Adrian,
We are sorry for the inconvenience caused.
Are you using the free, trial or paid version of AVG?
Does the scan hangs at 1% ?