AVG scans ThPty Installer

Hi Saverio.
We're here to help.
Could you clarify if AVG detects the installer files as threats or is there any error message from AVG?

This happens:

User-added image

Than I have to wait that AVG tells me that the installer is safe.
loose time.
Please let me know
Thks
Saverio

Hi
AVH seems to block ThPty installers. I've been waiting six hours to install PDF Sam.
How can I stop AVG blocking Installers that I trust?
Thank you

Thank you for sharing the screenshot, Saverio.

We request you to submit the file for whitelisting.
Refer to this article to submit the file for whitelisting.
Thanks in advance.

This happens:

User-added image

Than I have to wait that AVG tells me that the installer is safe.
loose time.
Please let me know
Thks
Saverio

Hi Saverio.
We're here to help.
Could you clarify if AVG detects the installer files as threats or is there any error message from AVG?

Hi
I'm not a developer, I'm only a user.
I only would like to understand how to stop AVG blocking installers that I trust.
I mean, PDFsam is widely used: why AVG stop - and delays - my installation process? How can I stop this?
I've searched in the program menu but I was not able to do so.
Thank you in advance
Saverio