Hi,
Further review / testing shows that when computer is 'awake' scheduled scan will start as it should, but when 'sleeping' [ and likely if 'off' which is seldom, but haven't tested that yet ] scheduled scan won't invoke. Also if it's in the process of running a scan, having started during 'wake' mode, it will pause upon computer going into 'sleep' mode until the computer is 'woke up', then continue and finish so long as awake. While I seldom turn the computer off, when not in use I do close it up and hence it goes into 'sleep' mode'.
There are times I may not use the unit for several days, which may have been the case during the recent instances of failure to run scheduled scans. Why it didn't run after eventually opening / waking it up makes no sense unless there's a 'time out' window after which it awaits the next scheduled scan, skipping the 'missed' scan. My normal setting is once a week at 3am, when I'm less likely to be using it, but may at times as I keep odd hours.
Using the 'Post update memory scan' [ which occurs 2-4 times a day when 'on' ] as a 'log' of when the computer was on or not 'sleeping' I see that the first instance of 'missing' a redo it was 'sleeping / off' 2+ days, but the next and second instance missing a redo it was only 'sleeping / off' for 8-9 hours.
Would being turned off vs being in 'sleep' mode at time for scheduled scan keep AVG from invoking its 'making up' feature upon being turned on?
Is there a setting either in AVG or native to Windows 8.1 running on HP ENVY 15 Laptop that would automatically 'wake up' the computer when AVG is ready to invoke a scheduled scan, or while in the midst of running a scan keep it from going into 'sleep' mode until finished? Or some way to control or disable any 'time out' feature if there is one as discussed above.
TIA,
Steve
Hi,
Further review / testing shows that when computer is 'awake' scheduled scan will start as it should, but when 'sleeping' [ and likely if 'off' which is seldom, but haven't tested that yet ] scheduled scan won't invoke. Also if it's in the process of running a scan, having started during 'wake' mode, it will pause upon computer going into 'sleep' mode until the computer is 'woke up', then continue and finish so long as awake. While I seldom turn the computer off, when not in use I do close it up and hence it goes into 'sleep' mode'.
There are times I may not use the unit for several days, which may have been the case during the recent instances of failure to run scheduled scans. Why it didn't run after eventually opening / waking it up makes no sense unless there's a 'time out' window after which it awaits the next scheduled scan, skipping the 'missed' scan. My normal setting is once a week at 3am, when I'm less likely to be using it, but may at times as I keep odd hours.
Using the 'Post update memory scan' [ which occurs 2-4 times a day when 'on' ] as a 'log' of when the computer was on or not 'sleeping' I see that the first instance of 'missing' a redo it was 'sleeping / off' 2+ days, but the next and second instance missing a redo it was only 'sleeping / off' for 8-9 hours.
Would being turned off vs being in 'sleep' mode at time for scheduled scan keep AVG from invoking its 'making up' feature upon being turned on?
Is there a setting either in AVG or native to Windows 8.1 running on HP ENVY 15 Laptop that would automatically 'wake up' the computer when AVG is ready to invoke a scheduled scan, or while in the midst of running a scan keep it from going into 'sleep' mode until finished? Or some way to control or disable any 'time out' feature if there is one as discussed above.
TIA,
Steve
Hello S Coleman,
Sorry for the inconvenience caused.
May I know the name of the AVG program installed on your PC and also the version of it?
At the time of scheduled scan will you use your PC or just leave it idle?
When you use your PC at the time of scheduled scan there is a chance of scan getting delayed.
Hi Folks,
My scheduled weekly scan had been working fine until 2-3 weeks ago, including for instances when 'missed' due to computer being asleep or off. Since then no scheduled scans have been run. All other scans are running AFAIK.
Have installed 'critical' updates during this period.
Running Windows 8.1 on HP ENVY 15 Laptop.
Have reviewed all pertinent settings and can't find anything that got inadvertently changed.
Have following checked:
'Run when computer starts up if task has been missed' and
'Run even if computer is in low-power mode'
Any help would be appreciated.
TIA,
Steve
S Coleman,
Please, feel free to let us know if you require any further assistance. Thank you.
Also note that it's set to 'Run when computer starts up if task has been missed'…
I know it's been re-started several times recently during this period of 2-3 weeks when it hasn't run.
Thx,
Steve
Thanks for the prompt response… If I don't reply to further responses immedioately it's because I'm tied up, but will get back on it asap.
AVG AntiVirus Free Edition
Version number:
Zen ver: 1.41.1.56922
Framework ver: 1.52.1.51616
Setup ver: 1.52.1.51612
Installed Components
Advisor, Security Toolbar, Anti-Rootkit, Anti-Spyware, AntiVirus, Identity Protection, PC Analyzer, Personal Email Scanner, Resident Shield, Surf-Shield
Security Information
Virus Database ver: 4537/11671 [2/21/2016, 7:48 AM ]
LinkScanner ver: 2832
Anti-Spam ver: N/A
Hope I got all that right, as the images won't allow c'n'p'n an I'm a bit dyslexic in me ol age… '
TIA,
Steve