AVG screen graphics/resolution

AVG Performance
5

Hi Garry,

I regret for the inconvenience caused.

Please share us the screenshot of the screen to check and assist further.

You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.

To know which AVG program is causing the issue, please uninstall each AVG program to check the status of your PC.

Keep us posted.

1

I am using AVG Tune up and Internet Security and since activating it my screen resolution/graphics look very poor - sometimes hard to even read certain words.  If this is unable to be fixed ASAP I shall have to look at cancelling AVG and choosing another provider - something I do not with to do.  Can anyone advise? Thank you.

4

Garry, thanks for writing back.

I would like to inform that AVG does not have the option to lessen the screen resolution.

To check this further, I have sent an email to connect to our remote experts.

Please check the email and follow the instructions to start the remote session.

2

Thanks, Garry.

Do you experience it in your browsers or on your application icon?

3

I experience it on everything I look at on the screen.  I am sure that when I first installed AVG 12 months or more ago it aksed me if I would like to speed things up etc and lessen the quality and I said yes! So I am looking to put the quality back as it is really poor.  Thank you.