AVG screwed up after last update (passive mode?)

I see the same on my avg, i have Avg and malwarebytes installed and it has worked fine up untill today when i started my computer.
I run windows 10 x64, but i told it to go active anyway so lets see how that works out :slight_smile:

Hello Joe,
We certainly understand your concern. We apologize. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

Thank you.

Hello, everyone, I am on Windows 10.  With this last update, AVG has messed up, saying it's now in passive mode because it detects another antivirus, which is AVG.  Seriously?  Now I seem to have two distinct AVG antivirus programs on my computer, one called AVG ZEN, and another called AVG Internet Security.  ZEN is the service I've paid for, but it insists my Web and Email components are broken, and it fails to fix these issues.  AVG Internet Security insists my entire Computer Protection is turned off, and is trying to squeeze money out of me, despite the fact that I have already paid for AVG ZEN.

 How do I fix these issues and get my protection back in line?
Hello Joe,
We certainly understand your concern. We apologize. We have sent you an email instruction to get connected with our technical support team. Please follow those instructions to get in touch with them and you should be able to resolve your issue.

Thank you.

Hello,

We are glad to know that the AVG program is working fine in your PC. If you still need any help, please connect with our AVG support via chat and they will help you with your concern. Here is the link: https://support.avg.com/support_tech_chat

Thank you.

I have the same problem.  Please include me on the email address.

Hello Paul,
We are sorry to know that.
We have sent you an email instruction to get connected with our technical support team.
Please follow those instructions to get in touch with them and you should be able to resolve your issue.
Thank you.

I also have the same problem since the last update. I have tried everything to use AVG but it wont let me. Just after the update it flashed a message saying it messed up and how embarassing. I am having nightmares with it spent all day yesterday trying to resolve the problem. Wont even let me reinstall. This is on myolder laptop - Rita-newPC which is windows Vista. Please help

I have the same problem also.  Please include me on the email address.

I see the same on my avg, i have Avg and malwarebytes installed and it has worked fine up untill today when i started my computer.
I run windows 10 x64, but i told it to go active anyway so lets see how that works out :slight_smile: