Hello Josh,
We will help you in fixing the issue.
Please re-install AVG Secure Browser and try opening the files. To uninstall, refer this article for the instructions and click this link for the steps to install it again.
Before uninstallation, please follow the below steps to export the browser related data by referring the below steps:
1. Click ⋮ Menu (three dots) in the top-right corner of the screen, then select Settings.
2. Scroll to the Bookmarks and Settings section and click Import bookmarks and settings.
3. Use the drop-down menu to select the browser you want to export data to, then tick the boxes next to the data types you want to export.
4. Click Export, then click Done.
Keep monitoring the status and inform us here.
I receive Emails some contain PDF and i can't open the files reason: AVG Secure browser not responding. I have tried to install the free AVG antivirus protection and it still not responding?
What should I do?
Hello Josh,
We will help you in fixing the issue.
Please re-install AVG Secure Browser and try opening the files. To uninstall, refer this article for the instructions and click this link for the steps to install it again.
Before uninstallation, please follow the below steps to export the browser related data by referring the below steps:
1. Click ⋮ Menu (three dots) in the top-right corner of the screen, then select Settings.
2. Scroll to the Bookmarks and Settings section and click Import bookmarks and settings.
3. Use the drop-down menu to select the browser you want to export data to, then tick the boxes next to the data types you want to export.
4. Click Export, then click Done.
Keep monitoring the status and inform us here.