Hi,
I am currently using the trial version of the AVG Browser Pro (laptop). However, after this free trial, I have already opted in to continue with my subscription.
Unfortunately, I have uninstalled the Secure Browser and re-installed it. Right now, the VPN feature of this Secure Browser Pro is not working. The error message is "Cannot connect to the server". A free trial version has already been used on this device. To connect to the VPN servers, xxxxx (unfortunately, I cannot view the whole message).
Any suggestion is greatly appreciated !
Thank you.
Hello Leslie,
Thank you for reaching out to AVG.
We apologize for the inconvenience you're experiencing with the VPN feature in AVG Secure Browser Pro. we understand how frustrating this issue must be.
We have already provided troubleshooting steps via email to help resolve the issue. Please check your inbox and follow the instructions provided.
Once you've tried the steps, please let us know if the issue persists, and we'll be happy to assist further.
Hello Leslie,
Thank you for reaching out to AVG.
We apologize for the inconvenience you're experiencing with the VPN feature in AVG Secure Browser Pro. we understand how frustrating this issue must be.
We have already provided troubleshooting steps via email to help resolve the issue. Please check your inbox and follow the instructions provided.
Once you've tried the steps, please let us know if the issue persists, and we'll be happy to assist further.