AVG Secure Browser stops working with AVG Internet Security Trial Version

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9

Hi Dinesh,

Unfortunately, not working even after turning off the Enhanced Firewall.

Wondering as to what the issue can be with AVG Internet Security, as everything was working well with AVG Free version.

1

AVG Secure Browser stops working with AVG Internet Security Trial Version.

The moment I disable AVG Internet Security protection, it works fine 

Also never had such issue while using AVG Free version.

Tried uninstalling and reinstalling both AVG Internet Security and AVG Secure Browser, but issue still persists 

Any recommendations or solutions.

6

Thank you for writing us back, Sanjeev. 
We apologize for the inconvenience caused to you.
We certainly check and help you with the issue caused
We have sent an email to your email address offering additional help please check the email and revert us back for further help.
Thank you.

8

Hello Phil,

Are you also facing the same issue.

4

Hello Sanjeev, 

Thank you for writing back to us. We need to check which component in AVG Internet security blocking the access of AVG Secure Browser. Refer the below article to know disable each component one by one and check the status. So, we can help you further with it. 

Temporarily disabling AVG AntiVirus protection

Please try the above steps and let us know the status. Keep us updated

7

Hello Veeramani,

Disabling individual components, one at a time is not helping.

Unless protection is turned OFF.

The moment AVG protection is turned OFF, everything becomes fine with AVG Secure Browser.

2

Our pleasure, Sanjeev. We see that you've reached our additional support & your concern has been escalated to our senior level support. 
They'll analyse the logs collected from your computer & reach you via email at the earliest to proceed further. Thank you in advance!

3

Our pleasure, Sanjeev. Thank you for reaching us. Have a great day.

5

Hi Phil, 

We're glad to look into this & help you.
Please write back to us in your own post to keep the conversation in a single thread. Thank you in advance!

10

Thanks Delli for your response.

Will get in touch with your remote expert for the solution, and revert back.