I just purchased and upgraded my AVG Browser to AVG Secure Browser with the understanding that a VPN is included. Now, I have received a message saying, " Your free trial of VPN will expire today. Do you wish to purchase"? AND, it was for $100.95 a year, which I feel is overpriced at this point. I thought when I purchased the Secure Browser package, the VPN was included. Why would I be receiving messages about additional purchases, if the product is included. I have used AVG for many years now. I alsao had your Techs help 2x this week. Am I not understanding something? Thank you.
Hello Larry,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the VPN feature included with AVG Secure Browser. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Hello Larry,
Thank you for reaching AVG Community Support.
We regret the inconvenience you had with accessing the VPN feature included with AVG Secure Browser. We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.