AVG secure browser

AVG Performance
8

IU followed your instructions and the browser still takes over ten sconds to open. I have uninstalled and reinstalled and rebooted the system after reinstalling.
cheers
Geoff

7

Hello Leslie,

We apologize for the inconvenience.
Please reinstall your AVG Secure Browser as mentioned in the below articles & check if the issue persists:

Uninstallation: https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-Browser

Reinstallation: https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-Browser

Let us know if the issue still persists after a clean reinstallation.

1

My secure browser has a very slow response time.
How do I correct this?

2

IU followed your instructions and the browser still takes over ten sconds to open. I have uninstalled and reinstalled and rebooted the system after reinstalling.
cheers
Geoff

5

Hello Geoff, 

We will check and help you. Please provide the following information to help with it.

  • Do you have any VPN program installed in your PC? 
  • Please confirm whether AVG Secure browser takes time when you try to open it (or) the websites take time to load when you browse?
  • Are you facing this issue only with AVG Secure Browser or all browsers like like Google chrome or Edge or Firefox?
Keep us updated. Thank you.
3

Thank you for the information, Leslie.
We sincerely apologize for the difficulties you are currently experiencing.
We would like to investigate and resolve this matter without further delay.
We've sent you an email offered additional support.
Please check and revert to us.

4

I do have VPN installed, the browser takes a long time to open and a very long time to open a web page.
All other browsers work very well and I am experiencing no problems whatsoever.

6

Hello Leslie,

We apologize for the inconvenience.
Please reinstall your AVG Secure Browser as mentioned in the below articles & check if the issue persists:

Uninstallation: https://support.avg.com/SupportArticleView?urlname=Uninstall-AVG-Secure-Browser

Reinstallation: https://support.avg.com/SupportArticleView?urlname=Install-AVG-Secure-Browser

Let us know if the issue still persists after a clean reinstallation.