Hello Kathleen,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue. Unfortunately AVG Secure Browser cannot block ads on your desktop and your emails. AVG Secure Browser can only block ads on the browser while you are browsing. Would you be so kind to share us the screenshots of the ads that you receive in desktop and email, so that, we could assist you further. Would you be so kind to share us the screenshot of the pop ups you encounter. If needed, please find a quick guide on how to take a screenshot here : | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) .
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Looking forward to hearing from you.
I have secure browser which states it automatically blocks ads. I am getting multiple ads on my desktop and in my emails which is frustrating but it also skirts me back to my desktop away from what I was working on.
Any help would be appreciated. Thank you, Kathleen
Hello Kathleen,
You've reached the AVG community support forum.
I am sorry to hear that you are facing this issue. Unfortunately AVG Secure Browser cannot block ads on your desktop and your emails. AVG Secure Browser can only block ads on the browser while you are browsing. Would you be so kind to share us the screenshots of the ads that you receive in desktop and email, so that, we could assist you further. Would you be so kind to share us the screenshot of the pop ups you encounter. If needed, please find a quick guide on how to take a screenshot here : | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home) .
You can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions.
Looking forward to hearing from you.