Hello Julia,
Thank you for contacting AVG Community Support.
I’m truly sorry to hear about the difficulties you’re experiencing with AVG Secure Identity. I understand how frustrating this must be, especially with the repeated issues.
To assist you further, could you please provide the following details:
1. Which device and operating system are you using when facing this issue?
2. Have you tried any troubleshooting steps before, such as reinstalling the app or clearing cache?
3. If possible, could you share a screenshot of the error message you're seeing?
Once I have this information, I’ll be able to assist you more effectively in resolving the issue or proceeding with the cancellation.
Thank you for your patience, and I look forward to helping you.
Hello Julia,
Thank you for contacting AVG Community Support.
I’m truly sorry to hear about the difficulties you’re experiencing with AVG Secure Identity. I understand how frustrating this must be, especially with the repeated issues.
To assist you further, could you please provide the following details:
1. Which device and operating system are you using when facing this issue?
2. Have you tried any troubleshooting steps before, such as reinstalling the app or clearing cache?
3. If possible, could you share a screenshot of the error message you're seeing?
Once I have this information, I’ll be able to assist you more effectively in resolving the issue or proceeding with the cancellation.
Thank you for your patience, and I look forward to helping you.