Hello Anthony,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG Secure VPN as it connection keeps getting disconnected. Also, you wish to run all the other AVG program properly. We will check and help you to resolve it.
As you have connection issue with AVG Secure VPN, we request you to follow the below article to resolve it :
Troubleshooting when unable to establish or maintain a VPN connection (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-secure-vpn-connection)
Please try the above steps and let us know if its help you. Could you please confirm what are all the other AVG product which you want to keep running? Please explain it. So, we can help you accordingly.
We look forward for your response.
Hi; My Secure VPN kand sometimes entire AVG software keeps dropping out, despite its being Pinned to Start Menu - On Win 11 - ! Had this same problem a few years ago on Win 7 - and sat up for hours whilst AVG techivcans went through my entire system - after a hack. I'm now in rural France on a very poor and unreliable Orange internet connection on ADSL - lousy signal - waiting and waiting for fibre optic to be connected. How do I ensure meanwhile, that all AVG software is up and running at all times ? I have had Data disappear. It is worrying. John Story
Hello Anthony,
Thank you for reaching AVG Support channel. We are sorry for the inconvenience caused. We understand that you are having issue with AVG Secure VPN as it connection keeps getting disconnected. Also, you wish to run all the other AVG program properly. We will check and help you to resolve it.
As you have connection issue with AVG Secure VPN, we request you to follow the below article to resolve it :
Troubleshooting when unable to establish or maintain a VPN connection (https://support.avg.com/SupportArticleView?l=en&urlname=troubleshoot-avg-secure-vpn-connection)
Please try the above steps and let us know if its help you. Could you please confirm what are all the other AVG product which you want to keep running? Please explain it. So, we can help you accordingly.
We look forward for your response.