AVG Secure VPN - additional devices

When I try to add additional devices and add an email address to which the new device will be activated from, I get the message that the email is sent but I do not receive the email - even when I try different email addresses

William,
I understand this must be annoying.
I've sent you an email to connect to our Remote Expert Technician to help you with the issue. Please check your mailbox and connect to our Remote Team.

William,
I understand this must be annoying.
I've sent you an email to connect to our Remote Expert Technician to help you with the issue. Please check your mailbox and connect to our Remote Team.