Hi David,
Thank you for contacting AVG Community forum. I see you are facing issues with receiving Emails on your Outlook account. I am sorry for the inconvenience. When connected to AVG Secure VPN, you may experience problems while trying to send or receiving emails from an email client, such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac).
Refer this article contains instructions to solve such issues:
Troubleshooting for sending emails when connected via AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-email&q=receiving+emails&supportType=home)
I hope this resolves. Thank you and keep us updated.
I purchased AVG Secure VPN today and have installed successfully. However, when it is on I can't receive emails from my Microsoft365 Outlook account. I access these via @bigpond.net.au
Does this mean that I have to turn it on and off, to access my emails?
Hi David,
Thank you for contacting AVG Community forum. I see you are facing issues with receiving Emails on your Outlook account. I am sorry for the inconvenience. When connected to AVG Secure VPN, you may experience problems while trying to send or receiving emails from an email client, such as Microsoft Outlook, Mozilla Thunderbird, or Apple Mail (Mac).
Refer this article contains instructions to solve such issues:
Troubleshooting for sending emails when connected via AVG Secure VPN (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-email&q=receiving+emails&supportType=home)
I hope this resolves. Thank you and keep us updated.