AVG Secure VPN - Constantly Failing

AVG VPN
1

This is happening all too often. Why? The only way to get it to restart is to reboot the laptop or the tablet where I have it running. Not very convenient when I am trying to do some banking or other private stuff on the device…



Secure VPN?
Secure VPN?640×360 44.4 KB

3

Hello Paul,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
The reason for the sudden drop in the VPN include the following factors.

  • Unstable network, changing wi-fi to Ethernet, wi-fi -to mobile data will fix it.
  • connectivity high for a particular server, changing server location will fix.
I hope you checked changing network from wi-fi to ethernet or mobile data or checked changing server location.To know about changing the VPN location, refer the article link https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-connection&q=vpn+connection&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-connection&q=vpn+connection&supportType=home)
 I hope changing the location  helped you  to resolve.
Thank you for your understanding.
2

Hello Paul,
Thank you for contacting AVG Community Support.
We are really sorry to know this. We'll certainly check and help you out.
The reason for the sudden drop in the VPN include the following factors.

  • Unstable network, changing wi-fi to Ethernet, wi-fi -to mobile data will fix it.
  • connectivity high for a particular server, changing server location will fix.
I hope you checked changing network from wi-fi to ethernet or mobile data or checked changing server location.To know about changing the VPN location, refer the article link https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-connection&q=vpn+connection&supportType=home (https://support.avg.com/SupportArticleView?l=en&urlName=troubleshoot-avg-secure-vpn-connection&q=vpn+connection&supportType=home)
 I hope changing the location  helped you  to resolve.
Thank you for your understanding.