Hello Can,
Thank you for contacting AVG Community Support.
We understand that you are unable to connect to windows pc with AVG Secure VPN.
We are really sorry to know this. We'll certainly check and help you out.
Could you pleas try changing the VPN server and check if you still face the same issue?
Also, we suggest you to try different VPN protocol and check again.
Advanced users can customize the VPN protocol settings via ☰ Menu ▸ Settings ▸ VPN protocols. The following options are available:
Automatic (recommended): Where possible, AVG Secure VPN connects using the OpenVPN protocol. If connection via OpenVPN fails, the application automatically switches to the Mimic protocol.
WireGuard: AVG Secure VPN always connects using WireGuard.
Mimic: AVG Secure VPN always connects using the Mimic protocol. This is useful in countries with restrictions on VPN use, where OpenVPN may be blocked.
OpenVPN: AVG Secure VPN always connects using the OpenVPN protocol.
Thank you and keep us updated.
Hello Can,
Thank you for contacting AVG Community Support.
We understand that you are unable to connect to windows pc with AVG Secure VPN.
We are really sorry to know this. We'll certainly check and help you out.
Could you pleas try changing the VPN server and check if you still face the same issue?
Also, we suggest you to try different VPN protocol and check again.
Advanced users can customize the VPN protocol settings via ☰ Menu ▸ Settings ▸ VPN protocols. The following options are available:
Automatic (recommended): Where possible, AVG Secure VPN connects using the OpenVPN protocol. If connection via OpenVPN fails, the application automatically switches to the Mimic protocol.
WireGuard: AVG Secure VPN always connects using WireGuard.
Mimic: AVG Secure VPN always connects using the Mimic protocol. This is useful in countries with restrictions on VPN use, where OpenVPN may be blocked.
OpenVPN: AVG Secure VPN always connects using the OpenVPN protocol.
Thank you and keep us updated.
AVG Secure VPN sucessfully works in my iphone device but it couldn't connect in my windows device. It says connected but it doesnt provide a connection and in the virtual ip part it says gethering… but did not get that virtual ip. Can you help me about that and what to check on my device ? (My connection is from Turkey but vpn is working in my iphone / just for info).