Hi Sreenu;
In response to your question:
a) AVG Secure VPN version: I am not sure - I used the link as recommended in your 'installation' process and downloaded the VPN. I assume the download would download the latest version.
b) My operating system: Windows 10 with last upgrade performed two days ago with 'upgrade and shutdown' when powering off.
c) Internet connection when AVG Secure VPN is turned off: yes when VPN is turned off the response is much quicker. In fact I have now uninstalled the VPN and the internet connection is at its fastest. Yes I do understand that with AVG VPN connected the connection would slow down but the VPN should not make the whole connection so slow that it becomes unresponsive.
I am now using my computer without AVG secure VPN but I would like to have it connected for security and safety.
Please advice.
Regards
R Patel
Hello Raj,
We apologize for the inconvenience caused to you.
May I know the version of AVG Secure VPN being installed on your computer?
May I know your operating system version please?
Please confirm whether you are able to get good internet speed when AVG Secure VPN is turned off.
Thank you and please keep us updated.
We apologize for the inconvenience caused to you.
May I know the version of AVG Secure VPN being installed on your computer?
May I know your operating system version please?
Please confirm whether you are able to get good internet speed when AVG Secure VPN is turned off.
Thank you and please keep us updated.
I have noticed over the last two months that AVG Secure VPN does not launch and when it does after 20 odd minutes I cannot turn it on to green. It may take 30-40 minutes to launch and open. I have uninstalled and reinstalled the AVG Secure VPN and the for the first one or two launces it is much quicker (about 5 minutes) before it reverts back to its slow unresponsive behaviour.
If I do manage to launch it the internet behaviour is very slow and simple tasks takes a long time.
Non internet related activities are also slowed down.
AVG VPN was working fine untill about 2 months ago when this behaviour started.
Raj
If I do manage to launch it the internet behaviour is very slow and simple tasks takes a long time.
Non internet related activities are also slowed down.
AVG VPN was working fine untill about 2 months ago when this behaviour started.
Raj
Hello Raj,
We apologize for the inconvenience caused to you.
May I know the version of AVG Secure VPN being installed on your computer?
May I know your operating system version please?
Please confirm whether you are able to get good internet speed when AVG Secure VPN is turned off.
Thank you and please keep us updated.
We apologize for the inconvenience caused to you.
May I know the version of AVG Secure VPN being installed on your computer?
May I know your operating system version please?
Please confirm whether you are able to get good internet speed when AVG Secure VPN is turned off.
Thank you and please keep us updated.
Hi Sreenu;
In response to your question:
a) AVG Secure VPN version: I am not sure - I used the link as recommended in your 'installation' process and downloaded the VPN. I assume the download would download the latest version.
b) My operating system: Windows 10 with last upgrade performed two days ago with 'upgrade and shutdown' when powering off.
c) Internet connection when AVG Secure VPN is turned off: yes when VPN is turned off the response is much quicker. In fact I have now uninstalled the VPN and the internet connection is at its fastest. Yes I do understand that with AVG VPN connected the connection would slow down but the VPN should not make the whole connection so slow that it becomes unresponsive.
I am now using my computer without AVG secure VPN but I would like to have it connected for security and safety.
Please advice.
Regards
R Patel