Dear Sir,
I did follow you suggestions and reinstalled AVG secure VPN and tried to connect through the three locations. I kept receiving the same message mentioned in my previous messages.
Please notr that when I bought the software I was in Paris, France it did work there I do not really why it is not working here. I am surprised to see that the only middle eastern locations available are Israel and Turkey and the only African location is South Africa. Do yoi have other suggestions I could try and if not what am I supposed to do.
Morsi,
Sincerely apologize for the delay.
I had a check with my technical team about this issue. We learnt that Turkey/Egypt's Government has imposed restrictions to all commonly used VPN networks, including AVG. This is why you are getting the error message when you access AVG Secure VPN.
Dear Sir,
Please let me know when can I expect the answer of your senior team, our last exchange took place almost a week ago.
Best regards.
Morsi El Soda
Hi Moursy,
We are sorry to hear this.
Are you getting any error message when you try to change the location to Egypt?
If so, please share us the screenshot of the message.
Can you able to turn on the VPN after changing the location to Egypt?
Keep us posted.
My AVG secure VPN does not respond in Egypt where I live what can I do? The optimal location suggested is in Israel what can I do?
Morsi, could you send the activation code that you received in order confirmation through the email that I have sent?
You can use only the servers that are available within our VPN program.
You will not be able to see all the specific locations on the list. Hence, you have to use the one that are nearby your location.
Are you able to enable VPN with Israel or Turkey or South Africa servers?
Dear Sir,
Please let me know when can I expect the answer of your senior team, our last exchange took place almost a week ago.
Best regards.
Morsi El Soda
Hi Aaron,
We appreciate your information. We'd like to clarify this for you. If you have any concerns regarding AVG, please write back to us in a separate private message so that we can check and assist you accordingly. Thank you in advance!
Dear Sir,
I did follow you suggestions and reinstalled AVG secure VPN and tried to connect through the three locations. I kept receiving the same message mentioned in my previous messages.
Please notr that when I bought the software I was in Paris, France it did work there I do not really why it is not working here. I am surprised to see that the only middle eastern locations available are Israel and Turkey and the only African location is South Africa. Do yoi have other suggestions I could try and if not what am I supposed to do.
If your AVG secure VPN is not responding in Egypt and suggests an optimal location in Israel, here are some steps you can take to troubleshoot the issue:
Check your internet connection: Make sure you have a stable and functioning internet connection. Test your connection by visiting other websites or using other online services to ensure it's not a general connectivity issue.
Restart your devices: Sometimes, a simple restart can resolve temporary glitches. Try restarting your computer, smartphone, or any other devices you are using with AVG secure VPN.
Update AVG secure VPN: Ensure that you have the latest version of AVG secure VPN installed on your device. Outdated versions may encounter compatibility issues or have bugs that could cause the VPN to not respond properly.
Try different servers: If the optimal location suggested is in Israel, you can manually select a different server within AVG secure VPN. Experiment with other server locations closer to Egypt or in nearby regions to see if the issue persists. You may find a server that offers better performance and responsiveness.
Contact AVG support: If the problem continues, it's advisable to reach out to AVG support directly. They can provide specific assistance and troubleshoot the issue based on your account and device configuration. They may have additional insights or solutions tailored to your situation.
Explore alternative VPN services: If you find that AVG secure VPN consistently fails to respond in Egypt, you might consider exploring other VPN services that are known to work reliably in your region. Research and select a VPN provider with a good reputation for performance and availability in Egypt.
Remember to respect the terms of service (https://charlestoncharmservices.com/) and ensure that you comply with all legal and ethical considerations when using VPN services in your country or any other location.
Hi Moursy,
We are sorry to hear this.
Are you getting any error message when you try to change the location to Egypt?
If so, please share us the screenshot of the message.
Can you able to turn on the VPN after changing the location to Egypt?
Keep us posted.
Thank you for the information, Morsi.
Let me check this with our senior team and get back to you.
Your patience is much appreciated.
In answer to your question.
Are you able to enable VPN with Israel or Turkey or South Africa.
The answer is No
Morsi,
Sincerely apologize for the delay.
I had a check with my technical team about this issue. We learnt that Turkey/Egypt's Government has imposed restrictions to all commonly used VPN networks, including AVG. This is why you are getting the error message when you access AVG Secure VPN.
Changing the location to Egypt is not an option, when I press on change location and then press middle east only two countries appear Israel and Turkey . If I try Africa the only option is South Africa.When I try with any of the 3 countries I get the same answer: Connection error vpn connection could not be established
Hi Rabab,
Thank you for contacting AVG Community.
We're glad to look into this & help you.
Please write back to us in your own post to proceed further.
Thank you in advance!
I have the same problem what have i do now?
I have the same problem what have i do now?