AVG Secure VPN for windows10 can not activation

AVG VPN
6

Hi,

We will certainly check this for you.

What happens when you try to activate AVG secure VPN?

Are you getting any error message?

Are you trying to connect secure VPN from China? Because AVG Secure VPN can't be used in China.

Yeah you can also cancel the order within 30 days from the date of purchase to avail refund.

1

订单编号： 10390237310
AVG Secure VPN for windows10 can not  activation.,and iphone 6plus can not be download and setup.
Can I cancel this order? Because I can not be used normally.
thank you very much!

2

The refund has been already processed as you have contacted our sales support team.

The refund will be credited to your account within 7 business days.

3

would you please help me to cancel the order? 
Order Number: 10390237310 DR
Order Date: October 21, 2018
thank you very much

4

Hi,

We will certainly check this for you.

What happens when you try to activate AVG secure VPN?

Are you getting any error message?

Are you trying to connect secure VPN from China? Because AVG Secure VPN can't be used in China.

Yeah you can also cancel the order within 30 days from the date of purchase to avail refund.

5

thank you verymuch.