AVG Secure VPN installation woes

Jon,
I can understand your frustration.
I've sent you an email to connect to our Remote Expert Technician to help you with the installation and activation of the AVG Secure VPN on your computer.
Please check your mailbox and connect to our Remote Team.

Jon,
I can understand your frustration.
I've sent you an email to connect to our Remote Expert Technician to help you with the installation and activation of the AVG Secure VPN on your computer.
Please check your mailbox and connect to our Remote Team.

Hi, I am having trouble installing AVG Secure VPM with the AVG antivirus free product on my computer. I would attach an image but it wants the image from a url and I do not have an image hosting site to use… 
I rang 3 different support numbers provided by AVG and talked to 6 people, none of which were able to help me install the product, 3 of which gave me numbers to call that did not connect. The desktop icon doesn't open anything, the home button on the AVG antivirus free product does nothing/ opens nothing and the menu has no login option or 'connect' option.
I am frustrated; I paid for 3yrs of a product I cannot install.
HOW DO I INSTALL THIS PRODUCT PLEASE?

Jon,
I apologize,
Your Case Number is the same as your request number that is 05348426.