Dear Stephen,
We would be able to turn on AVG VPN only when it is activated successfully. let us confirm if the product is successfully activated. Please click on Settings icon at the top left of the VPN screen and then click on Subscriptions. Check if you see any activation code listed here.
Hi, I have a paid version of AVG Secure VPN on my mobile (Samsung) device.
The installation fresh and the product is fully activated. The problem is that there is a big red button that says "OFF" and tapping that button does not do anything. All features/buttons work (settings, change location, etc.) but not the switch. So, there is no way to turn the VPN on.
Please help!
Dear Stephen,
We would be able to turn on AVG VPN only when it is activated successfully. let us confirm if the product is successfully activated. Please click on Settings icon at the top left of the VPN screen and then click on Subscriptions. Check if you see any activation code listed here.