Hello Susan,
We are sorry for the inconvenience caused. We're here to help you.
Ensure the below settings are in place for AVG Secure VPN to turn on automatically whenever you connect to internet.
1. Double-click the AVG Secure VPN icon on your Windows desktop to open the application.
2. Go to ☰ Menu ▸ Settings.
3. Select Network Security in the left panel.
4. Under Turn on the VPN, tick the box next to Automatically when connected to the Internet.
5. Ensure the box next to Exclude Trusted (private) networks is unticked.
Now restart your PC and verify if AVG Secure VPN is turned on automatically or not. Thank you.
In the past couple of months I have noticed that the VPN does not automatically turn on when I power up the PC. I've not changed the PC nor has anything else changed. I'm paying for a service which doesn't work. Any suggestions? Thanks
Hello Susan,
We are sorry for the inconvenience caused. We're here to help you.
Ensure the below settings are in place for AVG Secure VPN to turn on automatically whenever you connect to internet.
1. Double-click the AVG Secure VPN icon on your Windows desktop to open the application.
2. Go to ☰ Menu ▸ Settings.
3. Select Network Security in the left panel.
4. Under Turn on the VPN, tick the box next to Automatically when connected to the Internet.
5. Ensure the box next to Exclude Trusted (private) networks is unticked.
Now restart your PC and verify if AVG Secure VPN is turned on automatically or not. Thank you.