Hello Dariusz,
Thank you for contacting AVG community Forum.
I see that AVG secure VPN license is blocked and you are unable to acess the our chat support team.
I really understand how inconvenience this might be for you and would like to apologize for it.
I’m going to try my best to help make things better for you.
Could you please let us know when you started getting the VPN license blocked issue?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Also, I see that you are unable to connect to our chat support team, could you try connecting from a different browser and check if you are able to connect to our chat support team.
Please do let me know if you get any specific error message.
Awaiting for your response.
My AVG secure VPN has been blocked (I have AVG Ultimate license). I tried to explain this on the support site, but the chat won't load. What can cause a VPN license to be blocked? Other AVG products work without any problems.
Hello Dariusz,
Thank you for contacting AVG community Forum.
I see that AVG secure VPN license is blocked and you are unable to acess the our chat support team.
I really understand how inconvenience this might be for you and would like to apologize for it.
I’m going to try my best to help make things better for you.
Could you please let us know when you started getting the VPN license blocked issue?
It may also help us to diagnose the issue you are experiencing if you can attach a screenshot of the problem. If you are not sure how to make a screenshot on your device, please find instructions for a variety of devices here: | AVG (https://support.avg.com/SupportArticleView?l=en&urlName=avg-create-screenshot&q=screenshot&supportType=home)
Also, I see that you are unable to connect to our chat support team, could you try connecting from a different browser and check if you are able to connect to our chat support team.
Please do let me know if you get any specific error message.
Awaiting for your response.