I have been experiencing the same problem for over a week with no contact from support.
Still says license is banned, but vpn works on my other system.
What is going on?
Hello, i have not received any mail yet, the problem is stil present and i need a resouttion for this problem.
Thanks.
Hello, since this morning Secure VPN doesn't work and shows message:
License blocked, contact support
How fix this problem? Support Online chat doesn't work, can you help me?
Thanks
Hello, i have not received any mail yet, the problem is stil present and i need a resouttion for this problem.
Thanks.
Hi Andrea,
We regret the inconvenience this has caused you.
Please share us a screenshot of the "License banned" message you've been receiving, so that we can check & help you accordingly.
You can post the screenshot here in your topic. Click on Answer & then click on the Image [mountain symbol] & follow the instructions.
Awaiting your response.
Thanks, i wait for the resolution, good work.
Hi John,
We've already replied to your original post. Please keep up the conversation over your original post for further assistance. Thanks!
Hi Andrea,
Thank you for the reply.
Our higher-level support team is working on your support ticket.
Soon they will respond to you via email.
Thanks!
I have been experiencing the same problem for over a week with no contact from support.
Still says license is banned, but vpn works on my other system.
What is going on?
Thank you for sharing the screenshot, Andrea.
We've created a ticket on your behalf and escalated it to our higher level of technical support team.
They'll investigate further and contact you via email as soon as possible.
Meanwhile, your patience is very much appreciated. Thanks!