AVG Secure VPN Multi-device subscription cancelling

Hi Team



Looking at my credit card account today I find that I have been billing a item for USD79.77, which I remeber I cancel the renewal & subscription before at 16.09 and I got information about cancelling from you at 16.09. Pease help me with it.
Subscription details
Original order number: 1507***
Original order date: 14 September 2019
Expiration date: 17 September 2020

Your subscription has been canceled
Dear Jaan Laats,


You've successfully canceled your AVG Secure VPN Multi-device subscription. You may continue using your paid features, however, until the end of your current subscription period on 17 September 2020.

Hello Jaan,
We are glad to assist you with the cancellation.
We request you not to post order number in this public posts due to privacy reasons. It looks like auto-renewal service wasn't cancelled successfully for your trial order. Hence, you have been charged 79.99 EUR for its renewal on September 14, 2019.
Do you wish to get a refund for this renewal?