Yes exactly this one thaw was bought in July 31, 2019. I already have one tha will expire in 2020 and I bought another one for another pc but Incouls not active it
In fact I discover the possible problem. As I bought a new one on the old account I could not run in the new computer. I solved buying a new one subscription and Inhopw they will reimburse me. Thanks a lot
Hello,
I have just bought the program but I could not run in my computer. I received the emial instructions, follow everything but does not appear a field to put the license number. Is there anybody that can help me?
Marcio, we realize the situation.
Since it is not recommended to share the account details here, we sent you an e-mail clarifying the same. Please revert to us and get further assistance.
If the e-mail is not found in your inbox, do check your spam/junk folders as well.
Thank you.
Yes exactly this one thaw was bought in July 31, 2019. I already have one tha will expire in 2020 and I bought another one for another pc but Incouls not active it
Thank you for replying to us, Marcio.
We are uncertain about the subscription you would like to have a refund. Is it for AVG Secure VPN purchased on July 31, 2019? Could you please elaborate it in detail to get a better clarity and assist further?
In fact I discover the possible problem. As I bought a new one on the old account I could not run in the new computer. I solved buying a new one subscription and Inhopw they will reimburse me. Thanks a lot
Hello Marcio,
We will help you with this.
Did you follow the steps as mentioned in this article? Could you share the screenshot of AVG window that you're currently looking at?
You can post the screenshot here in your topic. Click on "Answer" & then click on the "Image" [mountain symbol] & follow the instructions.