AVG Secure VPN payment account

I have a payment coming out this FRIDAY for my AVG Secure VPN account. I MUST change the account the payment comes out of - your online link to do that DOES NOT WORK. Is there some other way to do this?

Hello Dale,

Please accept our apologies.
To better help you with this, we've created a ticket (#16253143) in your behalf & forwarded it to our sales team. They'll get back to you via email & help you update your payment method associated with AVG.
Meanwhile, your patience is very much appreciated.
Thank you for understanding in advance!

I tried the existing link to change my billing card a couple times this afternoon, and it finally worked, so problem solved! Thanks for your reply!

Hello Dale, 

It's good to know that you have managed to resolve the issue. If you need any help with AVG, feel free to contact us at anytime. Thank you.

Hello Dale,

Please accept our apologies.
To better help you with this, we've created a ticket (#16253143) in your behalf & forwarded it to our sales team. They'll get back to you via email & help you update your payment method associated with AVG.
Meanwhile, your patience is very much appreciated.
Thank you for understanding in advance!