AVG Secure VPN - Problem with Sending / Receiving Emails

AVG VPN
1

I can't send or receive emails (I use Mozilla Thunderbird with Windows 10) when AVG Secure VPN is turned on. I Googled this problem several months ago and thought I'd found an answer and then put it on the backburner until I had spare time, but now I can't find it.

Reason and solution please?

Thank you…

2

Hello David,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
You can refer to this article: https://support.avg.com/SupportArticleView?l=en&urlname=Troubleshoot-AVG-Secure-VPN-email (https://support.avg.com/SupportArticleView?l=en&urlname=Troubleshoot-AVG-Secure-VPN-email) and then check if it helps.
Thank you and keep us updated.

4

Hello David,

We apologize for the inconvenience caused to you.
We will check and help you with this issue.
You can refer to this article: https://support.avg.com/SupportArticleView?l=en&urlname=Troubleshoot-AVG-Secure-VPN-email (https://support.avg.com/SupportArticleView?l=en&urlname=Troubleshoot-AVG-Secure-VPN-email) and then check if it helps.
Thank you and keep us updated.

5

I had a play around with some of the suggestions but nothing I changed worked, and I then spent a lot of time having to refigure the email address accounts in Thunderbird so that they even worked with VPN off. Will have another look when I can spare enough time.

3

I had a play around with some of the suggestions but nothing I changed worked, and I then spent a lot of time having to refigure the email address accounts in Thunderbird so that they even worked with VPN off. Will have another look when I can spare enough time.