Avg secure vpn question

Hello Thomas,

I am sorry for the inconvenience caused.
Please be informed that the AVG Secure VPN couldn't be installed using a link, it can be installed only from the latest AVG 2017 interface.
You must be having the older 2016 version of AVG installed and hence you couldn't find secure VPN on it.
I recommend you to get our additional support to remove the 2016 and install the latest 2017 version that you have purchased.
I have sent an email instruction to get our additional support. If the email is not present in the inbox, do check in spam and junk folders once.

Hi.

Last week I purchased AVG secure vpn, to be able to surf anonymously. Unfortunatly I dont know how to download it. In the email AVG sent me, there was a guide, which instructed me to go into my dashboard to do it. But I cant find it anywhere, no where in the dashboard. So what do i do??.

My order number is, 10229613872   if thats any help.

Hello Thomas,

I am sorry for the inconvenience caused.
Please be informed that the AVG Secure VPN couldn't be installed using a link, it can be installed only from the latest AVG 2017 interface.
You must be having the older 2016 version of AVG installed and hence you couldn't find secure VPN on it.
I recommend you to get our additional support to remove the 2016 and install the latest 2017 version that you have purchased.
I have sent an email instruction to get our additional support. If the email is not present in the inbox, do check in spam and junk folders once.