Hello Margot,
We're sorry for the inconvenience this has caused you. We'll certainly look into this & help you.
As we couldn't access the screenshots you've attached, would you be so kind as to share them again (preferably in the format of png/jpg)?
Also, have you tried changing the location/server of your AVG Secure VPN & check for the issue?
If you haven't, please change the server to one of the Torrenting/P2P servers available in AVG Secure VPN & check the status.
Keep us updated.
Hello Margot,
We're sorry for the inconvenience this has caused you. We'll certainly look into this & help you.
As we couldn't access the screenshots you've attached, would you be so kind as to share them again (preferably in the format of png/jpg)?
Also, have you tried changing the location/server of your AVG Secure VPN & check for the issue?
If you haven't, please change the server to one of the Torrenting/P2P servers available in AVG Secure VPN & check the status.
Keep us updated.
Thank you for sharing the screenshots, Margot.
We have sent you an email asking you to connect with our AVG free remote technician and please reply to that email for further assistance.
Thank you.