Hi Lucienne,
We will help you to get this issue resolved.
This isn't the expected behavior from our AVG product.
Have you contacted us earlier when your PC got crashed? What happens when you try to boot your PC?
And the pop up you receive is the campaign pop up for AVG products, many of our users find these offers useful: they rely on them to upgrade to our higher levels of protection.
You can stop this campaign pop ups from AVG by following the below instructions:
Open AVG Internet Security > Menu > Settings > General > Privacy > uncheck both "show offers for our other products" and "show offers for 3rd party products"
Thanks,
Vishnu Vardan
#13714911672. - AVG Secure VPN. To to May 7, 2021
Order Reference # 703-16722120. - Internet Security to April 2019
Order #. 84571007. - AVG TuneUP - Unlimited to August 7-2019
I have removed all three from my Microsoft Computer - Windows 7 Computer.
Reason being: AVG every other day is trying to sell me more software, which is very annoying as I already bought the 3 above.
Another reason AVG has not, protected me at all, my system without warning crashed for some unknown reason. AVG should hav e protected me.
I paid all this money for so many years and AVG has not protected me.
I am very disappointed with your services and I have wasted my money
Sincerely yours,
Mrs. L. Tucker
lijsje@cogeco.ca
Hi Lucienne,
We will help you to get this issue resolved.
This isn't the expected behavior from our AVG product.
Have you contacted us earlier when your PC got crashed? What happens when you try to boot your PC?
And the pop up you receive is the campaign pop up for AVG products, many of our users find these offers useful: they rely on them to upgrade to our higher levels of protection.
You can stop this campaign pop ups from AVG by following the below instructions:
Open AVG Internet Security > Menu > Settings > General > Privacy > uncheck both "show offers for our other products" and "show offers for 3rd party products"
Thanks,
Vishnu Vardan