Hi Carolyn,
We're glad to clarify this for you.
Registered email address should be used to access AVG account to view subscription info.
Upon checking your account, we're unable to find any subscription. You might have used your old/alternate email address to subscribe.
As it isn't recommended to share the account details over this post, we've sent you an email requesting the account info.
Please revert to us via email. Once we locate the product details, we'll be able to help you further.
I seem to be paying out for AVG but when I look at My Account page it is not showing under My Products but I see it has come out on my Visa. I only have AVG free installed.
Hi Carolyn,
We're glad to clarify this for you.
Registered email address should be used to access AVG account to view subscription info.
Upon checking your account, we're unable to find any subscription. You might have used your old/alternate email address to subscribe.
As it isn't recommended to share the account details over this post, we've sent you an email requesting the account info.
Please revert to us via email. Once we locate the product details, we'll be able to help you further.