AVG Security blocking network drive

AVG Protection
1

Lost connection to my network drive (NAS) and AVG won't even let me see it on the network, wtf???

5

Hello Jeff,
I apologize for any inconvenience caused. I request you to change AVG Firewall network profile to private (open AVG Internet Security > menu > settings > components > firewall > customize > network profile > change all the network public to private), please go to Firewall customize settings again > scroll down > click on system rules > enable all the system rules if it's not configured, please click OK and check if you can access Network drive with enabled AVG Internet Security.
Best regards,
Alok.

4

Hello Jeff,
I apologize for any inconvenience caused. I request you to change AVG Firewall network profile to private (open AVG Internet Security > menu > settings > components > firewall > customize > network profile > change all the network public to private), please go to Firewall customize settings again > scroll down > click on system rules > enable all the system rules if it's not configured, please click OK and check if you can access Network drive with enabled AVG Internet Security.
Best regards,
Alok.

6

MS backup service still won't access the volume, any other ideas?

2

Jeff , may I know if the issue is resolved when AVG protection is disabled? Right click on AVG system tray icon and toggle the On/Off slider to disable AVG protection.
Best regards,
Alok.

3

MS backup service still won't access the volume, any other ideas?