AVG security blocks Windows 7 monthly roll up

AVG Protection
8

Hello Geert,

It would be helpful if you could provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the threat detection message with complete details to assist further.

Also, please let me know the version of AVG installed on your PC.

9

AVG

10

Same Problem here.
We use the Busniess Edition and some of out PCs are showing us up the same file as a trojaner.

Is it a false positive?

1

When downloading and installing windows updates AVG detects a trojan horse and blocks the installation.
AVG says the trojan is: SCGeneric1.AOYQ.
After shutting down AVG the update process went flawless.
How is this possible?

2

Hello Geert,

It would be helpful if you could provide the screenshot [ http://support.avg.com/SupportArticleView?urlname=How-to-create-a-screenshot] of the threat detection message with complete details to assist further.

Also, please let me know the version of AVG installed on your PC.

4

Same Problem here.
We use the Busniess Edition and some of out PCs are showing us up the same file as a trojaner.

Is it a false positive?

5

Johannes,

May I know the software version of AVG that you are using and could it be business edition of AVG? You can submit the detected file to our developers from this webpage https://www.avg.com/en-ww/whitelist-program-application to verify if it is a false detection or infection.

6

Geert, thank you for sending us the detected file. This will be analyzed by the concerned team and they will contact you via email with the necessary information. We appreciate your time and co-operation.

7

Geert, For your info, just in case that you are unaware, you can post the screenshot here in your topic. Click on 'Answer' & then click on the 'Image' [mountain symbol] & follow the instructions. 
AVG Guru

3

@ Maik Spaik
Maik, General topic info… "Business products" support… For assistance have a look @ this AVG webpage (https://support.avg.com/business_contact_form?l=en_US). Please be informed that this Community forum basically deals with 'home' version of AVG products. Furthermore the "Business products" area has now been removed from the 'Community topics' list @ the top LHS of this page. Finally please be informed that the support for "Business products" is not now available within this Community.
AVG Guru