AVG security I downloaded but it is not showing up

AVG Protection
3

Hello Bonita. I would request you to kindly contact our sales support via http://bit.ly/1dYOIYc for further assistance.

1

I purchased my new AVG security on 04/15/2015 and my grandson downloaded it on 05/14/2015. I got an e-mail just the other day that said my AVG security had expired. What do I do.  I don't think I have my license downloading number any more.

2

Hello Bonita. I would request you to kindly contact our sales support via http://bit.ly/1dYOIYc for further assistance.