Hello Jerry,
Thank you for reaching AVG Community Support,
We regret the inconvenience you had with accessing the subscription.
We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.
Normally when I click on the icon, the program opens. In the past few days the program will not open for me to start a scan. My subscription is renewed until December 13, 2024. How do I correct this problem?
Hello Jerry,
Thank you for reaching AVG Community Support,
We regret the inconvenience you had with accessing the subscription.
We will certainly help you with the issue. As it is not recommended to discuss your order/subscription details over this public post. Hence, we've sent you an email to your registered email address. Please check for the email and revert to us.
Thank you for your understanding.