Hello Bjarne,
We are glad to clarify this for you.
You purchased AVG Internet Security multi-device and Virus Removal Assurance service under the order number you referenced here.
Be informed that Virus removal assurance is a service offered by AVG. Even the most secure PCs can get malware no antivirus can remove. In these rare cases, Virus Removal Assurance let`s you easily contact one of our security experts , 24/7, who can manually connect to your device and remove the malware, hassle-free. This service will not be visible under AVG MyAccount or subscription details window of AVG program. You can make use of this service using the instructions provided in the order confirmation e-mail sent on September 25, 2019. Let us know if you find any difficulties in connecting with us remotely or any other concerns you have with AVG.
Note: Please refrain from posting order details in a public forum. There could be a chance for misuse.
Bought the above together with virus removal assurance but I miss (VRA) on my other AVG Products
order Numbers 67*****0 September 25th. Would you please activated it.
thank you Bjarne
Hello Bjarne,
We are glad to clarify this for you.
You purchased AVG Internet Security multi-device and Virus Removal Assurance service under the order number you referenced here.
Be informed that Virus removal assurance is a service offered by AVG. Even the most secure PCs can get malware no antivirus can remove. In these rare cases, Virus Removal Assurance let`s you easily contact one of our security experts , 24/7, who can manually connect to your device and remove the malware, hassle-free. This service will not be visible under AVG MyAccount or subscription details window of AVG program. You can make use of this service using the instructions provided in the order confirmation e-mail sent on September 25, 2019. Let us know if you find any difficulties in connecting with us remotely or any other concerns you have with AVG.
Note: Please refrain from posting order details in a public forum. There could be a chance for misuse.
We are glad to clarify this for you.
You purchased AVG Internet Security multi-device and Virus Removal Assurance service under the order number you referenced here.
Be informed that Virus removal assurance is a service offered by AVG. Even the most secure PCs can get malware no antivirus can remove. In these rare cases, Virus Removal Assurance let`s you easily contact one of our security experts , 24/7, who can manually connect to your device and remove the malware, hassle-free. This service will not be visible under AVG MyAccount or subscription details window of AVG program. You can make use of this service using the instructions provided in the order confirmation e-mail sent on September 25, 2019. Let us know if you find any difficulties in connecting with us remotely or any other concerns you have with AVG.
Note: Please refrain from posting order details in a public forum. There could be a chance for misuse.