AVG serial not valid - cannot be recoqnized

Hello Kevin,
We are sorry to know that the issue persists. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Since the issue persisted even after reinstalling, they may also escalate to the senior technical department if needed. Thank you.

Hi, AVG cannot recoqnize my serial code. Its 2nd time I had advices from AVG experts, the 1st time I did a reinstall, and it didnt work.  The 2nd time the expert did a reinstall, although I told him I already did once and it didnt work. He installed and it didnt work 1 day later. 

Can anybody give advice, to what to do. Ever since I stopped automatic update, that kills the upstart process, it gave problems.

Hello Kevin,
We are sorry to know that the issue persists. I have just sent you an email with the instructions to get connected with our senior technical support team. Please follow the email instructions to get additional support to resolve the issue. Since the issue persisted even after reinstalling, they may also escalate to the senior technical department if needed. Thank you.